Our products are distributed exclusively through authorized distributors. We highly value our channel partners and the collaborative relationships we have established to expand the availability of our products and solutions. Given the technical nature of our products, authorized distributors play an important role in our value chain by providing professional pre-sales consultation, localized technical expertise, implementation guidance, and responsive after-sales support to help customers maximize the value and performance of their investment.

From time to time, products may be advertised or offered for sale by parties that are not part of our authorized distribution network. We encourage customers to verify the authorization status of their supplier before making a purchase. Products obtained outside our authorized distribution network may not qualify for the full range of regional services and support programs provided by UNIVIEW and may not benefit from the same level of technical support, after-sales services, and compliance-related assistance available through our authorized partners.

We recommend purchasing only through our authorized distributors to ensure access to channel partner benefits, dedicated technical support, project registration assistance, and applicable warranty coverage.

The list of our authorized distributors can be found here: https://global.uniview.com/Partner/Find_our_partners/Partners/

If you have any questions regarding the authorization status of a distributor prior to purchase, please contact us at channel@uniview.com for verification.

Thank you for your continued trust and support.